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Frequently Asked Questions

Common questions from importers, distributors, and buyers evaluating ADA International Group as an export partner.

MOQ depends on the specific product, grade, and packaging format. As a general guide, most orders are planned around one full container load, but contact us with your target volume and we will confirm what is achievable for your product.

We can quote under FOB, CFR, or CIF terms from Indonesian ports, depending on your preference and destination. The exact terms are confirmed together at the quotation stage.

Payment terms — such as telegraphic transfer (TT) or letter of credit (LC) — are discussed and confirmed as part of the contract for each order, based on the product, volume, and destination.

Private label and custom packaging is available for several of our product lines, subject to order volume and packaging lead time. Let us know your target packaging format when you submit an inquiry.

Standard documentation includes a commercial invoice, packing list, bill of lading, and certificate of origin. Product-specific documents — such as a phytosanitary certificate, fumigation certificate, or certificate of analysis — are prepared as required for your shipment.

Lead times vary by product, order volume, and destination. We confirm an estimated timeline as part of every quotation so you can plan your import schedule accordingly.

Yes. We can prepare the structured documentation and specification sheets commonly required for government and institutional procurement processes.

Shipments are arranged from major Indonesian export ports, selected based on the product origin and the most efficient routing to your destination port.

Still Have Questions?

Send us your product and destination details and we will respond directly with the specifics for your order.

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